Platform
What's actually shipped -- not a roadmap slide
Every capability below traces to a code audit, not a pitch deck. EDGE is sold today as part of a guided engagement; self-serve signup does not exist yet.
Shipped headline capabilities
AI Agent Teams
Deploy and manage specialized AI agents (executive, operations, assistant roles) with persistent identity, per-client knowledge, and continuous learning.
Workflow Automation
Define business processes as templates with sequential or parallel steps, deterministic handlers, and auto-remediation. Execute on cron, trigger, or manually.
Unified Communications
A single conversation model bridging email, SMS, voice, and in-app chat, with channel-agnostic routing and human handoff.
Service Delivery at Scale
Plan -> Service -> Flow lifecycle for commercial service delivery, with cadence scheduling and Gantt-style parallel execution.
Multi-Tenant Isolation
Every tenant's data is structurally fenced off from every other tenant's, enforced by an automated CI gate, not just application-level filtering.
Self-Hosted Sovereignty
PostgreSQL, Qdrant, and optionally mail/calendar on your own Coolify infrastructure. No data egress. Every model call is subscription-authenticated, never a metered API key.
Self-Healing Operations
Errors are automatically captured, classified, and, within tight guardrails, auto-fixed and shipped.
Task Cutover From GoHighLevel
EDGE tasks become the operational system of record, with a clean one-way import path and no write-back dependency.
Available, not yet turned on for every client
These are built and running in production, gated behind a per-tenant flag the owner enables on request -- not "in progress."
- Native mail, contacts, and AI inbox (EDGE Comms)
- In-app video meetings (Edge Meetings)
- Social Post Scheduler
- Trigger/Monitor Engine
- Task-aware model routing
- Cold email outbound sequences (pilot stage)
Ask about enabling any of these for your engagement -- they are available, not live-by-default.
Not yet saleable
Named plainly rather than implied away:
- Self-serve multi-tenant SaaS signup -- the isolation foundation is done; the onboarding flow is not built yet
- Canvas/visual workspace
- Native per-platform social publish independent of GoHighLevel